Capability 3 of 4 · Radial Care AI Agents

Strategy, practiced at the bedside.

Always-on clinical agents bring your strategic priorities to the front lines, so case managers and clinicians act on the right patients, with the reasoning in front of them.

AI Agents · Today's worklist
Illustrative data
Ranked by risk and actionabilityLive
  • Patient A · Unit 4 WestPlacement agent86
    On the border: SNF or homeStrong home supportPT eval due today
  • Patient B · Unit 6 EastReadmissions agent74
    No follow-up bookedNew medications
  • Patient C · Unit 3 NorthPalliative Care agent69
    Repeat stays this yearRecent decline
  • Patient D · Unit 4 WestHospital Length of Stay agent58
    Past expected stayAwaiting SNF bed

Trusted by health systems, payers and research institutions

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What it does

Reach the right patients.

01

One agent per high-value decision

Admission Avoidance, SDOH, SNF Three-Day Waiver, Placement, Hospital Length of Stay, SNF Length of Stay, Readmissions, Palliative Care and Hospice, ordered from community to end of life.

02

Always on

Each agent watches claims, ADT events and clinical data continuously and scores every patient on risk and actionability.

03

Explainable by design

Every flag arrives with the factors behind it, so the conversation with the care team starts from evidence.

04

Tuned to the contract

Contract Intelligence sets what each agent prioritizes, so front-line work tracks the organization's strategy without a memo.

05

Clinicians decide

Agents recommend and prepare; clinicians review and act. Every recommendation is logged and explainable.

06

Custom agents

Radial builds new agents with customers for their own priorities, such as heart-failure ED diversion or pediatric asthma admission avoidance, on the same foundation.

Nine agents across the journey

One agent for every high-value decision, from community to end of life.

Each agent either keeps a patient from being pulled away from home, or brings them back safely. Select an agent to see the decision it supports.

The nine AI agents placed on the rings where they act: community and primary care, specialists and the ED, and hospital and post-acute care, around the patient at homeCommunity and primary careSpecialists and the EDHospital and post-acute careAdmission AvoidanceSDOHSNF Three-Day WaiverPlacementHospital Length of StaySNF Length of StayReadmissionsPalliative CareHospice

Placement

4 · Hospital

Which hospitalized patients are on the border between a facility and a safe discharge home with services.

Serves: Case managers, transitions nurses and PT/OT

  • Functional status
  • Home support
  • Prior post-acute stays

Admission Avoidance

1 · Community

Who is rising toward an avoidable ED visit or admission, and what can still prevent it.

Serves: Population health teams and care managers

  • Recent ED use
  • Chronic disease burden
  • Gaps in primary care follow-up

SDOH

2 · Community

Which social risks stand between a patient and good outcomes, and which program can help.

Serves: Care managers, social workers and community partners

  • Area deprivation
  • Housing and transport risk
  • Program eligibility

SNF Three-Day Waiver

3 · Before the hospital

Who can go straight to a high-quality SNF under the waiver and skip an unnecessary hospital stay.

Serves: ACO care teams and SNF partners

  • Waiver eligibility
  • Clinical stability
  • SNF quality and capacity

Placement

4 · Hospital

Which hospitalized patients are on the border between a facility and a safe discharge home with services.

Serves: Case managers, transitions nurses and PT/OT

  • Functional status
  • Home support
  • Prior post-acute stays

Hospital Length of Stay

5 · Hospital

Which stays are drifting past their expected length, and what is holding up discharge.

Serves: Case managers, hospitalists and throughput leaders

  • Expected length of stay
  • Pending services
  • Discharge barriers

SNF Length of Stay

6 · Post-acute

Which SNF stays can end sooner with a well-supported transition home.

Serves: Post-acute care managers and SNF partners

  • Progress in therapy
  • Length versus benchmark
  • Home readiness

Readmissions

7 · Transition home

Who is at rising risk of returning to the hospital, and which follow-up lowers it.

Serves: Transitions nurses and primary care teams

  • Discharge disposition
  • Follow-up scheduled
  • Medication changes

Palliative Care

8 · Serious illness

When quality of life is becoming as important as treatment, and a palliative consult should happen.

Serves: Hospitalists, palliative teams and primary care

  • Recent decline
  • Repeat hospital and SNF stays
  • Symptom burden

Hospice

9 · End of life, at home

When a patient may benefit from hospice, with the evidence clinicians need for the conversation.

Serves: Palliative teams, primary care and families' care teams

  • Trajectory of illness
  • Utilization near end of life
  • Goals of care

How an agent works

Watch. Score. Explain. Route.

  1. 1

    Watch

    Reads claims, ADT events and clinical data continuously, so new risk surfaces within hours.

  2. 2

    Score risk and actionability

    Ranks each patient by how much an intervention can still change the outcome, not by risk alone.

  3. 3

    Explain

    Shows the factors behind every flag in plain language, ready for the care-team conversation.

  4. 4

    Route

    Puts the patient on the right person's worklist or in their inbox, tuned to the contract.

The principle behind every agent

Agents recommend and prepare. Clinicians decide.

Every recommendation arrives with its reasons, is reviewed by a clinician before anything happens, and is logged so it can be explained later. Agents take the searching off busy teams; the judgment stays with them.

For every front door

AI Agents for each kind of organization

Health systems

Placement, Hospital Length of Stay and Readmissions agents flag discharge opportunities on day one.

ACOs

Admission Avoidance, SNF and Palliative agents focus care managers on the members who move total cost of care.

Health plans

Admission Avoidance and SDOH agents find rising-risk members before the claim.

Questions it answers

The questions leaders and care teams actually ask.

  • Which of today's admissions are on the border between a SNF and a safe discharge home?
  • Who in our population is high-risk and still impactable this week?
  • Which patients are ready for a palliative care conversation?
  • Which SNF stays are running past what the patient needs?
  • Who qualifies for the SNF three-day waiver right now?

Custom agents

Your priority, your agent, on the same foundation.

Radial builds new agents with customers for their own priorities, such as a heart-failure ED diversion agent or a pediatric asthma admission-avoidance agent. They use the same data, explanations, routing and outcomes tracking as the other nine.