Care orchestration for value-based care

The right care, at the right moment.

Radial Care reads what your contracts reward, finds the patients you can help, and puts the next best action in front of the person who can act on it. A hands-on Radial team tunes it with you.

Every patient at the center: dots drift outward from home on an acute event and are guided back to the center as agents and actions fireCommunity and primary careSpecialists and the EDHospital and post-acute care

Every patient at the center.

One platform, two front doors. Where are you starting from?

Trusted by health systems, payers and research institutions

National Institutes of Health logoMass General Brigham logoMaineHealth logoHouston Methodist logoElevance Health logoNational Science Foundation logo

The problem

Prediction is everywhere. Action is still the bottleneck.

Your beds are full and your case managers are stretched. Knowing who is at risk was never the hard part; acting on it in time is.

Discharge planning starts too late

Nobody can tell on day one which patients are on the border between a facility and home.

Case managers are stretched thin

Every avoidable day adds work, and the next admission waits in the ED.

Reports arrive after the patient leaves

Throughput and readmission dashboards explain last month, not today's census.

Penalties land after discharge

Readmission and episode penalties apply with or without a value-based contract.

Radial Care for health systems and hospitals

The platform

One platform, from contract to care plan.

Know what success pays. See where to act. Reach the right patients. Make the next best action happen.

1

Contract Intelligence

Know what success pays.

Radial Care reads every value-based contract you hold and points the whole platform at the measures that pay.
  • Codifies attribution, benchmarks, quality gates and penalties for each contract
  • Sizes the opportunity by contract, measure, setting and condition
  • Tunes every agent, worklist and report to what each contract rewards
Explore Contract Intelligence
Contract Intelligence · MSSP contract
Illustrative data

Track

Two-sided

Benchmark

$12,000 PMPY

Quality gate

On track

Shared-savings opportunity by lever

SNF days$1.2MReadmissions$0.8MHospice at end of life$0.6MAvoidable ED visits$0.5MTotal$3.1M
2

Next-Generation BI

See where to act.

Leaders ask questions in plain language and get a traceable answer, the chart behind it and a slide deck ready for the board.
  • Ask in plain English across claims, clinical and contract data
  • Every number cited down to the cohort, with the chart built for you
  • Turns an answer into a board-ready deck in your own template
Explore Next-Generation BI
Ask Radial · Next-Generation BI
Illustrative data

Which SNFs drive our length-of-stay variance this quarter?

Excess days vs. benchmark

  • SNF A
  • SNF B
  • SNF C
  • SNF D
  • SNF E

Two facilities account for 60% of excess SNF days. Both sit outside your preferred network.Cited: claims and ADT, illustrative cohort

Board deckSNF strategy: where the days go
3

AI Agents

Reach the right patients.

Always-on clinical agents bring your strategic priorities to the front lines, so case managers and clinicians act on the right patients, with the reasoning in front of them.
  • Nine agents, one for each high-value decision from community to end of life
  • Scores every patient on risk and actionability, and explains why
  • Recommends and prepares; clinicians review and decide
Explore AI Agents
AI Agents · Today's worklist
Illustrative data
Ranked by risk and actionabilityLive
  • Patient A · Unit 4 WestPlacement agent86
    On the border: SNF or homeStrong home supportPT eval due today
  • Patient B · Unit 6 EastReadmissions agent74
    No follow-up bookedNew medications
  • Patient C · Unit 3 NorthPalliative Care agent69
    Repeat stays this yearRecent decline
  • Patient D · Unit 4 WestHospital Length of Stay agent58
    Past expected stayAwaiting SNF bed
4

Next Best Action

Make the next best action happen.

For every flagged patient, Radial Care says what should happen, who should do it and by when, assembles the care plan, and follows it until it is done.
  • Matches each patient to the right intervention and the right owner
  • Assembles an evidence-based care plan for clinician approval
  • Tracks every action to done and reports outcomes in your contract's measures
Explore Next Best Action
Next Best Action · Patient A
Illustrative data

Flagged by the Placement agent · Owner: case manager

  1. Discharge plan assembledCase manager approvesApproved
  2. Home health referral sentCoordination agentAccepted
  3. PCP follow-up within 7 daysTransitions nurseBooked
  4. Medication reconciliationPharmacistDone

Outcome recorded: discharged home with services. Counted toward your readmission and SNF-days measures.

5

Back to the contract

Outcomes close the loop.

Every intervention rolls up by type, team and contract, so you can compare done versus not done and report results in the measures your contract pays on. Those results retune Contract Intelligence, and the loop starts again.
See the whole platform
The four capabilities joined into a loop around the patient at home, returning to Contract IntelligenceContract IntelligenceNext-Generation BIAI AgentsNext Best Action

Agents across the journey

Keep patients home, and bring them home safely.

An acute event pulls a patient outward from home. Every agent either keeps them from being pulled out, or brings them back to the center.

The nine AI agents placed on the care rings where they act, around the patient at homeCommunity and primary careSpecialists and the EDHospital and post-acute careAdmission AvoidanceSDOHSNF Three-Day WaiverPlacementHospital Length of StaySNF Length of StayReadmissionsPalliative CareHospice

Where hospitals start

  • Placement
  • Hospital Length of Stay
  • Readmissions
  • Palliative Care

Placement, length-of-stay and readmission agents open capacity from day one, and palliative care agents honor patient goals.

Most health systems carry a few value-based contracts alongside a mostly fee-for-service business. The same agents that shorten stays also lower total cost of care for your ACO and Medicare Advantage patients, so you can grow into value on one platform.

Built on your data, open to your tools

In with a light touch. Out where your teams work.

Claims, ADT and a light EHR extract in. Actions back into Epic and your care-management tools. And an MCP server, so your own AI can ask Radial Care who needs attention.

Your data in

ClaimsENS and ADTEHR extractProvider and facility dataQuality and SDOH data

Your workflows out

EHR write-backWorklists and notificationsYour warehouseYour AI tools, through MCP and API

Data, integrations, API and MCP

Hands-on partnership

A platform that's tuned to you, and a team that stays.

Every customer is a customer of one. A named Radial team configures Radial Care to your contracts, reviews results with you every quarter, visits on site and brings new capabilities to you first.

How we work with you
  1. 1

    Discover

    The Radial Opportunity Assessment sizes your opportunity on your own data and ends with an executive readout.

  2. 2

    Configure

    Contract Intelligence is set up for each contract; agents, thresholds and workflows are tuned with your clinical and operations leaders.

  3. 3

    Connect

    Claims and ADT first, then a scheduled EHR reporting extract. Go-live is measured in weeks.

  4. 4

    Launch

    Role-based training on site and virtually, with a named clinical lead and a named technical lead.

  5. 5

    Partner

    Quarterly business reviews, on-site visits, regular product updates and a voice in the roadmap.