Health systems and hospitals

Open capacity with safer, faster discharges.

Radial Care finds the patients who can go home sooner and safely, assembles the discharge plan and confirms the referrals, so your beds turn over and your case managers cover more patients without adding staff.

Next Best Action · Patient A
Illustrative data

Flagged by the Placement agent · Owner: case manager

  1. Discharge plan assembledCase manager approvesApproved
  2. Home health referral sentCoordination agentAccepted
  3. PCP follow-up within 7 daysTransitions nurseBooked
  4. Medication reconciliationPharmacistDone

Outcome recorded: discharged home with services. Counted toward your readmission and SNF-days measures.

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What keeps you up at night

We hear it in every first conversation.

“Our beds are full and the ED is boarding.”

Every avoidable inpatient day is pure cost under DRG payment, and it blocks the next admission.

“Our case managers are stretched thin.”

Discharge planning starts too late because nobody can tell on day one who is on the border.

“We're paying penalties for what happens after discharge.”

Readmission and episode penalties land on hospitals with or without a value-based contract.

You already have value-based contracts

Accountable after discharge, with or without a value-based contract.

CMS and your payers wrote them. Many hospitals now face programs that pay on what happens after the patient leaves, and under DRG payment every avoidable inpatient day is pure cost.

  • In effect; Medicare Advantage patients from FY 2027

    HRRP

    The Hospital Readmissions Reduction Program lowers Medicare payments to hospitals with excess readmissions, and its measures now count Medicare Advantage patients too.

    HRRP on cms.gov
  • Since January 1, 2026, in selected markets

    TEAM

    The Transforming Episode Accountability Model makes hospitals in selected areas accountable for five surgical episodes through 30 days after discharge.

    TEAM on cms.gov
  • From January 1, 2028, nationwide

    CJR-X

    The expanded Comprehensive Care for Joint Replacement model makes most hospitals accountable for hip, knee and ankle replacements through 90 days after discharge.

    CJR-X on cms.gov
  • Updated from FY 2028

    Excess Days in Acute Care

    The Inpatient Quality Reporting measures of excess days back in the hospital after heart attack, heart failure and pneumonia add Medicare Advantage patients.

    FY 2027 IPPS final rule fact sheet
  • New from FY 2030

    Advance Care Planning

    A new Advance Care Planning measure joins the Inpatient Quality Reporting and Promoting Interoperability programs.

    FY 2027 IPPS final rule fact sheet

Program details as published by CMS; whether each applies depends on your hospital and market.

Discharge work, done earlier

Cover more patients without adding FTEs.

Shorter stays don't empty beds; they free them for the next admission. Radial Care takes the searching and the chasing off your case managers, so their time goes to the conversations only they can have.

What Next Best Action handles for discharge

  • The discharge plan assembled from your protocols, for the case manager to edit and approve
  • Post-acute referrals sent, and acceptance confirmed, before the patient is medically ready
  • Follow-up arranged before the patient leaves, so the transition home holds

The agents

Start with the agents that open capacity.

Placement

4 · Hospital

Which hospitalized patients are on the border between a facility and a safe discharge home with services.

Serves: Case managers, transitions nurses and PT/OT

Hospital Length of Stay

5 · Hospital

Which stays are drifting past their expected length, and what is holding up discharge.

Serves: Case managers, hospitalists and throughput leaders

Readmissions

7 · Transition home

Who is at rising risk of returning to the hospital, and which follow-up lowers it.

Serves: Transitions nurses and primary care teams

Palliative Care

8 · Serious illness

When quality of life is becoming as important as treatment, and a palliative consult should happen.

Serves: Hospitalists, palliative teams and primary care

As you grow into value

The same platform, ready for your first risk contract.

Most health systems carry a few value-based contracts alongside a mostly fee-for-service business. The same agents that shorten stays also lower total cost of care for your ACO and Medicare Advantage patients, so you can grow into value on one platform.

The Radial Opportunity Assessment includes a readiness view of what a LEAD or Medicare Advantage risk arrangement would look like on your own data.

Size your opportunity

SNF Three-Day Waiver

3 · Before the hospital

Who can go straight to a high-quality SNF under the waiver and skip an unnecessary hospital stay.

Serves: ACO care teams and SNF partners

Admission Avoidance

1 · Community

Who is rising toward an avoidable ED visit or admission, and what can still prevent it.

Serves: Population health teams and care managers